Our team in Houston was able to help a customer in dire need recently. An office building in the area had an aging cooling tower that was barely functioning. One of our mechanical contractor partners who was working on the job contacted Shane Hetzler in the Houston office and he immediately got to work on finding them a suitable replacement.
We are proud to report that within three weeks of the call, a replacement was shipped to the customer. The contractor got it installed and the customer was back up and running. Shane is a credit to his team led by manager Chris Young.
For those unfamiliar with the term, a cooling tower helps to remove heat from the water used in a HVAC system, and the system will not function correctly without it. Part of who we are is knowing the system from top to bottom and making sure that each of our customers has their needs met.